Location: On site at location listed in job posting SUMMARY Responsible for managing a portfolio of problem commercial loans and implementing strategies to mitigate credit risk and maximize recovery. Ensures proper servicing, including but not limited to collections, assigning a proper loan rating, preparing detailed action plans, creation of exposure management strategies, and account related administrative duties. ESSENTIAL DUTIES AND RESPONSIBILITIES • Restructures small to mid-size commercial problem loans of low to moderate complexity. • Works with lending personnel and commercial borrowers to better secure collateral and/or assets of loan relationship. • Contacts customers regarding delinquent accounts, and workout repayment strategies including authorizing payment extensions • Maximizes collections and minimize losses on portfolio assigned while ensuring appropriate governance and prudent risk management. • Prepares timely and accurate projection and C&C reports, recommends non-accrual and charge-offs, and rates the accounts according to the financial institution’s procedures • Ensures payments are properly credited or applied to customer accounts and in financial institution records or returned, if foreclosure has been initiated or payments are unacceptable • Reviews payment lists and maintains departmental files • Ensures administrative support forwards financial institution information to credit bureaus as appropriate • Orders liquidations, foreclosures and repossessions when necessary • Work closely with outside vendors, especially law firms, to ensure invoices are accurate and the work product is appropriate. • Performs all other duties as assigned SUPERVISORY RESPONSIBILITIES • No supervisory responsibilities QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: • Bachelor (4-year college) degree and 6-8 years of experience or equivalent combination of education and experience • Strong communication skills COMPUTER AND OFFICE EQUIPMENT SKILLS • Microsoft Office suite CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc) None required About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com. Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube