CUSTOMER SERVICE ASSISTANT
ABM US · abm.com
ChicagoLead / Manager18+ yrsPart-time
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The job in short
Customer service assistance.
Details
- Found
- 8 d ago · posted 2026-10-28
- Location
- Chicago, IL
Full description
We are looking for a reliable and experienced customer service assistant to provide visitors with excellent customer service and any information needed for their visit.
Pay: $17.05 Hour
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
Seasonal Position: Part-Time hours including weekends
Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members
A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 42A, 92S, YN, LS, 0100, 3F1X1, 3F5X1
• Maintain an assigned work area, which may be a business entrance, and performs housekeeping duties to ensure cleanliness and adhere to safety policies
• Offer hospitality services to guests and creates a positive first impression
• Anticipate and responds to guest's needs in a friendly and positive helpful manner
• Communicate clearly and professionally
• Enact facility emergency procedures when necessary
• Remain calm, professional, and polite when working with disgruntled guests
• Maintain knowledge of relevant products, policies and procedures
• Direct customer to appropriate department based on their needs
• Work as a team player and actively contribute to the efforts of all other departments
• Attend all required meetings and training sessions
• Provides optimal levels of customer service wherever possible
Basic Qualifications:
• Must be 18 years of age or older
• No experience required and on-the-job training provided • No high school diploma, GED or college degree required
Preferred Qualifications:
• One (1) year of prior customer service or similar experience preferred
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