Re-Bath is Hiring a Showroom Coordinator & Administrative Assistant! Location: Kentwood, MI Branch: Grand Rapids Schedule: Full-Time Pay Rate: $17 - $22 per hour Employment Type: Full-Time Overview Re-Bath is seeking a highly organized and customer-focused Showroom Coordinator & Administrative Assistant to join our Grand Rapids team. As the first point of contact for customers visiting our showroom or contacting our office, you'll play a critical role in creating an exceptional customer experience while supporting daily business operations. This position is ideal for a proactive professional who enjoys balancing customer interaction, administrative responsibilities, scheduling, inventory coordination, and operational support. If you thrive in a fast-paced environment and enjoy helping homeowners begin their remodeling journey, we'd love to hear from you. Responsibilities • Welcome customers and visitors to the showroom and provide a positive first impression • Answer incoming calls, emails, and customer inquiries professionally and promptly • Schedule consultations, appointments, and follow-up communications • Maintain a clean, organized, and inviting showroom environment • Receive, inspect, and organize incoming product deliveries • Coordinate logistics and assist with inventory tracking • Support project managers and installation teams with administrative tasks • Assist with permit submissions, documentation, and municipal correspondence • Manage office records, filing systems, and scheduling calendars • Perform occasional permit runs and supply pickups as needed • Identify opportunities to improve office efficiency and customer experience Requirements Must Have • High school diploma or GED • Minimum 1 year of experience in customer service, reception, or administrative support • Strong phone etiquette and professional written communication skills • Excellent organizational and multitasking abilities • Strong attention to detail and ability to manage competing priorities • Proficiency with Microsoft Office, email platforms, and scheduling software • Ability to lift and move up to 50 lbs when receiving product deliveries • Valid driver's license and reliable transportation • Positive attitude, dependability, and willingness to learn new systems and processes Nice to Have • Experience in a showroom, retail, warehouse, home improvement, or construction-related office • Familiarity with CRM software, project management tools, or scheduling platforms • Knowledge of residential construction, building codes, or permit application processes Benefits • Competitive hourly pay • Stable full-time employment • Professional development opportunities • Hands-on exposure to the home remodeling industry • Supportive team environment • Growth and advancement opportunities • Paid training • Paid Time Off (PTO) • Employee assistance and support programs