Electronic Banking Representative I
First Citizens Community Bank · firstcitizenscommunitybank.com
MansfieldEntry level
The job in short
Electronic banking customer representative.
Customer supportBanking
Details
- Found
- 23 d ago · posted 2026-09-15
- Location as listed
- Mansfield, PA, US
- Role
- Customer Service Representative
- Source
- The company’s own careers site
Full description
Description
• Perform electronic banking functions, including setup, configuration, maintenance, and customer support of online banking products, i.e. NetTeller, Bill Pay, Cash Management, Mobile Deposit, etc.
• Monitor and research fraud alerts.
• Perform a variety of computer operation duties by conducting specific system checks, evaluating problems, and proposing and implementing solutions.
• Process incoming and outgoing ACH files, and support Cash Management customers.
• Assist in processing of third-party business payments.
• Perform transaction proof duties to ensure the processing of items by the end of the day.
• Perform a variety of bank statement and notice-related duties, as well as sorting and processing mail.
• Constructively interact with co-workers.
HOURS will average approximately 40 per week. This position is budgeted for 2,080 hours per year.
Requirements
• Proficient in Microsoft Office Suite and related program software.
• Proficient with or the ability to quickly learn position-related software, including AS/400 system.
• Ability to effectively use general office equipment.
• Electronic banking and computer hardware experience.
• Associate degree or equivalent educational experience. (preferred)
• Familiarity with Online and Mobile Banking applications, a plus.
Customer Service Representative jobs in the United States · All First Citizens Community Bank jobs