What to expect: Primary responsibilities include: • Receive clinic clients; collect client co-payments; receive and route telephone calls • Schedule client follow-up appointments • Maintain client medical records in good order; file client information; process client and other administrative paperwork • Assist with maintenance of OMHC electronic health records • Maintain clinic facilities for optimal and secure functioning • Support medical staff with receipt, logging, and distribution of faxes, medical refill, pre-authorization requests, and delivered medications • Provide backup assistance to Intake and other administrative staff as warranted; (8) Complete insurance authorizations and eligibility checks What you'll get from us: At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer: • A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation • Comprehensive medical, dental and vision benefits for benefit eligible positions • 403b retirement match • Generous paid-time-off for benefit eligible positions • Complimentary Employee Assistance Program (EAP) • Generous mileage reimbursement program This position has a pay range of $20.60 - $22.27/hr. Pay for this position is determined on a number of factors, including but not limited to, years and level of related experience. What we need from you. • High school diploma is required. An Associates Degree in business administration or related field is preferred. • Prior experience in a health care setting is preferred, but not required. • Commitment to excellent customer service for clients and staff • 1-2 years of progressively more responsible administrative experience • Previous experience and aptitude with computer systems and data software such as an Electronic Health Record and the ability to maintain and protect client confidentiality and privacy is essential. • Demonstrated attention to detail and ability to work quickly and efficiently • Ability to multi-task in a high volume, extremely fast-paced health care business environment. Demonstrated willingness to take on varied responsibilities and work as part of a team to ensure the overall success of the Clinic. Excellent interpersonal skills and a sense of humor is a plus. WHY SHEPPARD PRATT? At Sheppard Pratt, we are more than just a workplace. We are a community of healthcare professionals who are dedicated to providing hope and healing to individuals facing life’s challenges. Join us and be a part of a mission that changes lives! #LI-SMI