Restaurant Supervisor - Macau Kitchen
Bally's Corporation · ballys.com
DoverOn-siteLead / Manager
The job in short
Restaurant floor supervisor managing shifts, staff and guest service.
Compliance
Details
- Found
- 22 d ago · posted 2026-01-14
- Location as listed
- Dover, DE, United States
- Role
- Supervisor / Team Lead (other)
- Source
- The company’s own careers site
Full description
Responsibilities:
• Responsible for monitoring of the budget, staff supervision, scheduling, guest relations, restaurant cleanliness, and opening & closing procedures.
• Opens and closes shift in accordance with proper procedures.
• Initiates aggressive guest interaction through seeking and soliciting feedback from guests.
• Properly executes revenue and check control procedures on shift.
• Handles daily employee relations (e.g., scheduling, time adjustments).
• Maintains a safe and sanitary work environment for all associates and guests.
• Gathers and implements all proper tools for running shift, (e.g., schedules, floor plans, reservations, checks).
• Finds solutions for problems such as call outs, last minute bookings or any other daily problems that may arise.
• During shift, ensures that guests are satisfied by assisting with serving, seating, and communication with kitchen and by striving to speak to all guests.
• Maintains presence on the floor during entire meal periods and ensures adequate coverage.
• Interviews, selects, hire and retain superior employees.
• Completes and issues timely evaluations for subordinates.
• Conducts formal and informal training for subordinates.
• Conducts formal and informal coaching and counseling with subordinates.
• Rewards and recognizes superior performers.
• Ensures that employees work safely and follow all safety rules.
• Ensures compliance with relevant laws and regulations as well as company policies and procedures.
• Maintains up-to-date knowledge of industry and competition.
• Ensures effective communication within the department and company.
• Holds subordinates accountable for established performance expectations.
• Motivates and develops staff; provides advice and guidance as appropriate.
• Must comply with and enforce compliance with the company’s recycling program standards.
• Performs other duties as assigned.
Work Environment:
• Must be available to work weekends, holidays, and nights as scheduled
Additional Benefits:
• Enjoy 30 consecutive days of free rides for new hires with DART and earn reimbursements via Delaware Commute Solutions
Starting Compensation:
• $20.00/hr
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Supervisor / Team Lead (other) jobs in Dover, Delaware · Supervisor / Team Lead (other) jobs in the United States · All Bally's Corporation jobs