Duties and Responsibilities: • Provides administrative support to ROA personnel • Administration of ROA website via coordination with ROA Accounting Manager and Marketing Department • Maintains and updates the ROA website, including training and support for property owners in the use of the website • Ensures that multiple property owner databases are in agreement and are updated on when differences are identified • Generate new knowledge in the form of reports, tutorials, and other documents relevant to project work and standard operating procedures • Maintains property files and departmental files • Prepares correspondence, minutes, budgets, reports, agreement contracts and other departmental business • Coordinates and schedules installation of Owners mail boxes, prepares billing and bills contractors who damage mail boxes • Assists ROA Committee Members in preparations of scheduled meetings, minutes and meeting notices • Assists biweekly and as needed in switchboard relief • Mails decal application forms and processes returned forms as required • Follows through on all Owners requests until resolved • Maintenance of all Associations’ records, including budgets, covenants, agreements and resolutions • Provides customers service to Reynolds Lake Oconee owners as needed • Processes incoming/outgoing mail • Processes FedEx Shipments • Serves as backup and assists the Community Access Coordinator (Dwelling Live) • Receive and process online property owner decal applications and distribute decals. • Registers vendors for annual decal purchases and issues decals when fees are paid. • Assists owners in use of Dwelling Live system • Mails decal application forms and processes returned forms • Provides Dwelling Live reports as requested • Orders departmental office supplies and monitors inventory of office supplies • Assists in mass email distribution using web-based software • Assists in the scheduling and billing of Owner’s mailbox installation and repair • Assists in coordination and completion of ROA projects • Updates VMS property owners’ files Qualifications/Requirements/Experience/Education: • A minimum of 3 to 5 years of administrative assistant experience • Good written and verbal communication skills • Strong organizational skills • Typing 50 wpm • Working knowledge of Microsoft Word and Excel • Excellent basic mathematical skills • Positive people skills and ability to work independently to meet deadlines • Ability to work in a team environment Benefits: • Medical, dental, vision and life insurance • Paid time off: vacation, sick, personal days, and 10 holidays • 401(k) with company match • Flexible spending and health savings accounts • LTD and STD • Employee discounts: food, retail merchandise, boat rentals • Golf privileges