General Manager
Global Channel Management, Inc. · globalchannelmanagement.com
AndoverOn-siteLead / Manager2–5 yrsContract
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The job in short
General manager overseeing contract-based service operations and client relationships.
Details
- Found
- 21 d ago · posted 2026-10-03
- Location as listed
- Andover, Massachusetts, United States
- Role
- Operations Manager
- Source
- The company’s own careers site
Full description
General Manager requires 2–5 years of management experience.
• Experience leading and developing teams in a fast-paced, service-driven environment.
• Experience managing contract-based operations within a specialized service line such as hospitality, fitness, transportation, or grounds.
• Proven experience leading and developing teams in a fast-paced, service-driven environment.
• Expertise in managing contract-based operations within a specialized service line such as hospitality, fitness, transportation, or grounds.
• Relationship-building skills with a track record of successfully managing client expectations and fostering trust.
• Solid financial acumen, with experience in budgeting, forecasting, and driving cost-effective service delivery.
• A strategic mindset paired with the skills to handle day-to-day operational challenges and long-term planning with confidence.
• Associate degree or bachelor's degree or equivalent experience
• client relationship management, budgeting, forecasting, financial acumen, operational KPIs, strategic planning, resource optimization
Duties:
• Lead service operations where your expertise directly shapes customer satisfaction and team performance.
• Take ownership of client relationships and act as a trusted partner in driving service innovation.
• Manage diverse teams and help develop a positive, high-impact workplace culture.
• Gain hands-on experience overseeing budgets, staffing, and operational KPIs.
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