The HR & Operations Manager- Japanese Bilingual Location: Gardena, CA Work Schedule: In-Person M-F 9AM -6PM Salary: $80,000 -$120,000 DOE Benefit:  Medical, Dental,Vision, 401K, Paid Sick Leave, Paid Leave, Life Insurance The HR & Operations Manager will oversee human resources and office management functions, ensuring compliance, efficiency, and a positive work culture. This role is ideal for someone who is proactive, organized, and enjoys working in a dynamic environment. Key Responsibilities Human Resources: • Serve as the main point of contact for employee relations, reporting to the CEO and advising on solutions. • Advocate for a friendly, professional, and fun company atmosphere. • Conduct new hire orientation, explain policies, and manage benefits enrollment. • Implement solutions to improve employee retention, work environment, and efficiency. • Ensure compliance with Federal and State employment laws. • Update HR documents (employee handbook, job descriptions, organizational chart). • Organize training and seminars (e.g., harassment prevention, educational sessions). • Maintain performance review systems and collaborate on bonus/raise structures. • Conduct exit interviews and manage termination documentation. • Maintain confidential employee files. • Stay current with HR trends and legal updates. • Post job listings, negotiate with placement agencies, and manage recruitment processes. • Schedule and conduct interviews; negotiate offers and ensure wage compliance. Benefits & Payroll: • Organize health insurance and 401k information sessions. • Process health, dental, vision insurance, and 401k enrollments. • Analyze benefits and payroll to maximize competitiveness. • Manage annual renewal and open enrollment for health insurance. • Prepare documents for Workers Compensation audits. • Oversee 401k program compliance and reporting. Office Administration: • Manage Office 365 accounts and create email addresses for new hires. • File and maintain company records (NDAs, contracts). • Check invoices and order office/kitchen supplies. • Serve as point of contact for property management. • Plan and organize team-building events and company gatherings. • Answer phones and greet guests, maintain a welcoming and organized office environment. Business Management: • Gain basic understanding of business management processes and tools (CCH Axcess, QuickBooks, Harvest, Microsoft Office). • Support assignment processes for all teams; work directly with CEO and managers. • Prepare annual budget worksheets and track engagement progress. • Communicate effectively with clients and internal teams. • Facilitate meetings and contribute to business development efforts. Teamwork & Culture: • Work cooperatively with supervisors and team members. • Facilitate resolution of team conflicts and accept feedback. • Coordinate firm events and promote company-wide communication. • Guide and motivate staff; participate in training and development. • Foster a fun, future-oriented culture even during challenging times. Qualifications • Bright, positive, and forward-thinking individual. • Bilingual in Japanese and English are mandatory. • At least 3 years of HR experience. • Ability to work independently and collaboratively. • Strong organizational and communication skills. • Proficiency with Microsoft Office and basic HR tools.