GENERAL DESCRIPTION: Performs complex and varied administrative and clerical duties for an agency. Responsible for coordination, distribution and the safeguarding of confidential and sensitive material. Works under general supervision, independently developing work methods and sequences. GENERAL DUTIES AND RESPONSIBILITIES: Composes correspondence to include email, memos, letters, applications, notifications, reports, meeting agendas, meeting minutes, Board agenda items and forms. Proofreads documentation to identify and correct errors. Responds to emails, public records requests, telephone calls and related communications: resolves issues and/or escalates issues as appropriate. Composes or assists in the preparation of regularly scheduled reports. Creates and maintains a variety of databases and spreadsheets to facilitate preparation of a variety of reports. Updates and maintains office policies and procedures. Performs machine transcription which may vary by subject matter to include legal, engineering, financial and other technical or specialized terminology. Checks reports and documents for accuracy and conformance to policies and standards. Advises manager if there are any inconsistencies. Composes correspondence or selects appropriate form letter. Performs related work as required. MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Requires two (2) years of clerical experience or closely related experience.