Customer Service Specialist-CSD
Infiniti Retail Ltd · infinitiretail.com
IndiaOn-siteEntry level0–1 yrs
The job in short
Retail store sales associate handling customers, product presentations, and stock.
Details
- Found
- 23 d ago · posted 2023-01-10
- Location as listed
- India
- Role
- Retail Associate (other)
- Source
- The company’s own careers site
Full description
Reports to: Assistant Department Manager
Direct Reports: None
Salary Package
Qualification, Experience and Skills Required: Graduate or pursuing graduation with 0-1 year of experience. Oral Communication Skills, Excellent in product knowledge.
Competencies: Process & result orientation, Quick learner, interpersonal effectiveness, Persuasiveness, Organising skills, Conflict management & resolution, quick documentation, etc.
Number of Vacancies:
Key Responsibilities:
• To achieve the revenue and profit targets for the store.
• Interacting with customers, giving them product presentations and convincing them to make purchases.
• Keeping a track of the stock and inventory in the assigned section and placing orders for replenishing the stock.
• Maintaining the proper display of goods in the store and ensuring that they comply with the quality standards.
• Execute plans to maximize sales as assigned.
• Maintains positive relations and rapport with Customers.
• Keeping oneself updated with all the product knowledge.
• Using the technical skills and/or product knowledge to help the customers buy the right product.
• Handle customer queries effectively.
• Effectively collects customer feedback and passes it to immediate manager.
• Attend mandatory staff meetings and training sessions.
• Completion of all administrative paperwork during scheduled shift.
• Knowledge of procedures in emergency situations.
• Knowledge of facility rules, regulations and philosophy of the store.
• Other duties as assigned by the superior.
Retail Associate (other) jobs in India · All Infiniti Retail Ltd jobs