Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES Types, formats, and produces documents such as proposals, presentations, correspondence, and standard reports. Establishes and maintains record keeping and filing systems. Maintains calendar and contact database, schedules appointments, completes travel or conference arrangements and may arrange meetings and conferences for an assigned work group. May perform administrative duties specific to department such as, conducting research, updating databases, and preparing collateral materials for mass mailings. Completes expense reports and handles reconciliation of receipts for a designated work group. Responsible for opening, sorting, prioritizing and distributing inbound mail. Coordinates services for outbound mail. Answers phone calls with regards to inquiries, researching and resolving problems requiring knowledge of department policies and procedures. Other duties may be assigned. SUPERVISORY RESPONSIBILITIES No formal supervisory responsibilities in this position. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and EXPERIENCE High school diploma or general education degree (GED) and a minimum of two years of related experience and/or training. CERTIFICATES and/or LICENSES None COMMUNICATION SKILLS Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. FINANCIAL KNOWLEDGE Requires general knowledge of financial terms and principles. Ability to calculate simple figures such as percentages. REASONING ABILITY Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills. OTHER SKILLS and ABILITIES Intermediate experience with Microsoft Office Suite.