Customer Service South Indian Language (Acefour)
Peopleocity · peopleocity.com
MumbaiOn-site1–3 yrs
Subscribers got this job on 4 October 2026.
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The job in short
Customer service for consumer durables and ecommerce orders, handling calls, emails, chats and social media complaints.
Supply chain
Details
- Found
- 23 d ago · posted 2026-10-04
- Location as listed
- Mumbai, India
- Role
- Customer Service Representative
- Source
- The company’s own careers site
Full description
Sector : Consumer
Durable / Ecommerce
Experience : 1-3 years
Location : Borivali (West), Mumbai
Reporting to : Customer Service Executive - OMS
Qualification : Any Graduation
Work time : 10:00am to 7:00 pm
Languages : Malayalam (Speaking and understanding) with Hindi and English language
Responsibilities
“Handle consumer care, build and nurture service partner
network across India”
• Manage omni-channel customer interactions
• Manage inbound, outbound - calls, emails, chats
• Respond to customer service queries and complaints
• Respond to social media queries and complaints
• Maintain an
orderly workflow according to priorities
• Communicate and engage with relevant third parties from the supply chain where a resolution is required
Requirements
Requirements
• Customer oriented mindset
• Self-driven & Passionate
• Growth Mindset
• Curious and Analytical bent of mind
• Excellent Communication Skills -Malayalam (Speaking and understanding) with Hindi and English language.
• High level of ownership towards closure
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