Your key responsibilities • Pipeline Management • Capturing and maintaining opportunities, projects in the dedicated system; • Support with the technical implementation in the respective tools; • Support in pricing, budgeting and forecasting; • Regular proactive analysis, discussion, evaluation with Engagement Teams around services and projects provided for the clients; • Preparation of complex settlements • Carry out Billing activities such as creation of invoices and handling shipping • Support in dunning processes • Creation of interfirm statements • Engagement Management Support for system-related topics of engagement management: • Support in the system-side initiation of the PACE & AML process • Keeping Client Information up to date in dedicated CRM Database • Setup Engagement Code • Provide process related analysis on ongoing projects (reporting); • You will be in close cooperation with stakeholders to handle ad-hoc business requirements; • Encouraging knowledge sharing and sharing best practices; • Stay connected with the business and functional experts; Skills and attributes for success You are detail oriented and eager to analyze and solve complex process cases You have exceptional customer service skills, including responsiveness and commitment to quality is one of your strong side To qualify for the role, you must have You are fluent in German language (written and oral) You have a good English knowledge (written and oral) You possess a good knowledge of MS Office package (Excel-PowerPoint and Outlook) Excellent communications and organizational skills