We are seeking a reliable, organized, and personable Administrative Assistant/Receptionist to oversee the day-to-day operations of our office and provide excellent customer service. The ideal candidate is detail-oriented, professional, and comfortable managing multiple responsibilities in a fast-paced environment. Key Responsibilities • Maintain and coordinate the office schedule, appointments, and calendar. • Manage and maintain the CRM system, including customer records, leads, follow-ups, notes, and communications. • Track leads and customer inquiries through the CRM and ensure timely follow-up. • Handle day-to-day administrative and office management tasks. • Manage customer inquiries, communications, and follow-ups while providing excellent customer service. • Coordinate bookings and scheduling to ensure a smooth customer experience. • Assist with marketing activities, including social media, promotions, email campaigns, and customer outreach. • Maintain accurate bookkeeping, records, invoices, and basic financial documentation. • Communicate with customers, vendors, and team members professionally and promptly. • Help improve office organization, CRM processes, customer retention, and overall business efficiency. • Provide general administrative support to the business and management team. Ideal Candidate • Excellent organizational and time-management skills. • Strong communication and customer service skills. • Experience using CRM software and managing customer databases. • Comfortable managing leads, follow-ups, appointments, and customer relationships. • Basic bookkeeping and computer skills. • Experience with scheduling, booking systems, social media, or marketing is a plus. • Detail-oriented with strong follow-through. • Professional, dependable, and able to work independently. Starting at $12-$16 hr depending on skill level and availability Hours are flexible 9am- 5pm