Office Administrator Quarry Hills Plumbing & HVAC is seeking an organized, dependable, and customer-focused Office Administrator to join our team. The ideal candidate is an excellent communicator who can manage multiple priorities while keeping daily office operations running smoothly. Responsibilities: • Answer incoming calls and assist customers professionally • Schedule and dispatch service appointments • Communicate with technicians and customers throughout the day • Enter and maintain accurate customer and job information • Prepare invoices, process payments, and assist with basic bookkeeping • Manage emails, paperwork, filing, and other administrative duties • Follow up with customers regarding appointments and outstanding invoices • Support management and field staff as needed Qualifications: • Minimum of two years of office administration or customer service experience • Strong communication and organizational skills • Ability to multitask in a fast-paced environment • Professional and friendly telephone manner • Comfortable using computers, email, and Microsoft Office • Experience with ServiceTitan is strongly preferred • Experience in the plumbing, heating, or HVAC industry is a plus • Dependable, detail-oriented, and able to work independently • Availability to work occasional Saturdays as needed Benefits: • Competitive hourly pay based on experience • Health and dental insurance • Matching 401(k) • Paid time off • Paid sick time Schedule: Full-time, Monday through Friday, with occasional Saturdays as needed. To apply, please email your résumé to [email protected]. Please do not call the office.