Modern Home Technologies LLC 3301–3471 N.W. 55th Street Suite 3467 modernhometechllc.com Full-Time Position | Monday–Friday | Benefits | Weekly Pay Modern Home Technologies LLC is currently seeking an organized, professional, and customer-focused Office Administrator / Customer Service Coordinator to join our growing team in Fort Lauderdale, Florida. This is a full-time, in-office position ideal for someone who enjoys working with customers, coordinating schedules, staying organized, and supporting a busy team. The successful candidate will play an important role in ensuring our customers receive prompt, professional service from their initial contact through installation and ongoing service. Compensation & Benefits • $25.00–$30.00 per hour • Full-time employment • Weekly pay • Benefits package after 90 days • Performance bonuses and incentives • Paid training • Stable, year-round employment • Career advancement opportunities Key Responsibilities • Answer incoming telephone calls and respond to customer emails • Assist customers with questions regarding products, appointments, installations, service, and general inquiries • Schedule appointments for sales representatives, installers, and service technicians • Coordinate daily and weekly installation and service schedules • Confirm appointments and communicate scheduling information with customers • Follow up with customers regarding appointments, installations, and service work • Maintain accurate and up-to-date customer records • Enter and update customer information in company databases and CRM systems • Process contracts, invoices, payments, and other customer documentation • Assist with preparing and organizing paperwork for installations and service calls • Communicate with sales representatives, installers, service technicians, and management • Help resolve customer concerns professionally and efficiently • Perform data entry and database management • Maintain organized electronic and physical files • Assist management with general administrative duties • Perform other office and customer service responsibilities as required Qualifications • Previous office administration, receptionist, scheduling, or customer service experience preferred • Excellent verbal and written communication skills • Professional and confident telephone manner • Strong organizational and time-management skills • Excellent attention to detail • Ability to manage multiple tasks and priorities in a fast-paced office environment • Strong customer service and problem-solving skills • Dependable and punctual • Positive attitude and professional appearance • Ability to work effectively both independently and as part of a team Computer Skills Candidates should be comfortable working with computers and learning new software. Experience with the following is preferred: • Microsoft Office, including Word, Excel, and Outlook • Google Workspace • Customer relationship management (CRM) software • Appointment scheduling software • Email and electronic document management • General data entry and database systems Previous experience with CRM or scheduling software is considered an asset; however, training will be provided. What We Offer Modern Home Technologies LLC offers a professional and supportive work environment with opportunities to grow as our company expands. Our team members enjoy: • Monday through Friday work schedule • No regular work on recognized company holidays • Weekly pay • Paid training • Benefits package after 90 days • Performance incentives and bonus opportunities • Stable, year-round employment • Supportive management team • Opportunities for increased responsibility and career advancement Position Requirements Applicants must: • Reside in the Greater Fort Lauderdale/South Florida area • Be legally authorized to work in the United States • Be available for full-time, Monday through Friday employment • Have reliable transportation to and from our Fort Lauderdale office • Be comfortable working in a busy, customer-focused office environment This is an in-office position and is not a work-from-home or remote position. Apply Today If you are organized, dependable, enjoy working with people, and are looking for an opportunity to grow with a developing company, we would like to hear from you. Please submit your resume along with a brief description of your office administration, scheduling, or customer service experience. Modern Home Technologies LLC is an equal opportunity employer. We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.