General Manager
The Ghoman Group (Ghoman Hotels & Resorts) · ghomanhotels.com
Hoffman EstatesOn-siteLead / Manager20+ yrs
The job in short
Hotel general manager for a Marriott-branded property.
MarketingProcurementComplianceLegal
Details
- Found
- 22 d ago · posted 2026-07-29
- Location as listed
- Hoffman Estates, IL
- Role
- Executive / Director
- Source
- The company’s own careers site
Full description
$10000 STARTING BONUS & COMPANY CAR TO QUALIFIED CANDIDATES
Hotel General Manager
Company: Ghoman Group
Location: Marriott Chicago Northwest
4800 Hoffman Blvd Hoffman Estates, IL 60192
Contact Person - Mr. Kartik (305) 772 - 2215
Job Type: Full-Time
Position Overview
Ghoman Group is seeking an experienced and results-driven Hotel General Manager to oversee the operations of our Marriott-branded property in Carmel, Indiana. The ideal candidate will have extensive hotel leadership experience, a strong financial background, exceptional guest service skills, and a proven track record of driving revenue growth and operational excellence.
Marriott hotel management experience is mandatory for this position.
Key Responsibilities
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Oversee all hotel operations in accordance with organizational standards and objectives.
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Conduct regular meetings and briefings with department heads.
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Ensure compliance with all hotel SOPs, policies, procedures, and service standards.
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Lead key property initiatives, including renovations, capital projects, and service improvements.
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Handle guest concerns and oversee service recovery procedures.
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Develop and execute annual operating budgets, marketing plans, sales strategies, and capital budgets.
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Manage hotel profitability while maintaining high guest satisfaction scores.
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Monitor daily business reports and implement strategies to maximize performance.
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Analyze P&L statements and make data-driven operational decisions.
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Ensure monthly financial forecasts for Rooms, Food & Beverage, and Administration departments are accurate and achieved.
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Maximize room revenue through effective pricing, revenue management, and yield strategies.
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Prepare monthly financial and operational reports for ownership and stakeholders.
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Manage procurement of hotel supplies, equipment, and vendor contracts.
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Participate in recruiting, interviewing, hiring, and developing key management personnel.
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Coordinate daily operations with department heads to ensure seamless service delivery.
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Develop and mentor the executive leadership team and department managers.
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Maintain accountability for departmental performance and guest satisfaction.
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Lead strategic planning and long-term business growth initiatives.
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Ensure successful completion of internal and external audits.
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Support corporate sales efforts, client relations, and business development activities.
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Assist with residential and extended-stay sales initiatives when required.
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Maintain compliance with all legal, safety, health, and fire regulations.
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Safeguard operational quality standards across all departments.
Qualifications
Education
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Bachelor's Degree in Hotel Management, Hospitality Management, Business Administration, or a related field.
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Advanced hospitality certifications are a plus.
Experience
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15–20 years of progressive experience in the hospitality industry.
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5–10 years of experience as a Hotel General Manager or Assistant General Manager.
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Mandatory Marriott hotel experience, preferably with Residence Inn, SpringHill Suites, Courtyard, Fairfield Inn, or other Marriott-branded properties.
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Proven experience managing hotel operations, financial performance, revenue management, and guest satisfaction initiatives.
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Experience opening, repositioning, or successfully managing hotel properties preferred.
Required Skills
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Strong leadership and team-building abilities.
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Advanced knowledge of Marriott brand standards and operating procedures.
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Revenue Management and Yield Management expertise.
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Financial management, budgeting, forecasting, and P&L analysis.
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Excellent communication and interpersonal skills.
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Strong problem-solving and decision-making capabilities.
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Knowledge of hotel management systems and Microsoft Office Suite.
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Ability to lead multiple departments and drive operational excellence.
Benefits
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Competitive Salary
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Performance-Based Bonus Opportunities
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Career Growth Opportunities
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Paid Time Off
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Health, Dental, and Vision Benefits
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Professional Development & Training Programs
Only candidates with Marriott hotel management experience will be considered.
Executive / Director jobs in the United States · All The Ghoman Group (Ghoman Hotels & Resorts) jobs