Key Responsibilities Operations & Administrative Support • Maintain and update the weekly Top Sheet, ensuring all orders, delivery schedules, and pickups are accurate and current • Proactively contact customers to confirm delivery and pickup dates, verifying all logistical details • Relay updates and changes to the appropriate operations and sales team members to ensure alignment • Act as a central point of coordination between sales, warehouse, and logistics teams • Answer and manage incoming phone calls, and welcome/direct visitors and clients professionally • Maintain filing systems, spreadsheets, and internal databases, ensuring accurate and accessible records • Manage office supplies, equipment, and basic expense tracking purchase orders • Maintain a safe, organized, and clean work environment, ensuring compliance with company policies and procedures • Perform other related duties as assigned Page Break Supervisory Responsibility This position does not supervise other employees. Work Environment This job operates in a warehouse environment. Physical Demands While performing the duties of this job, the employee has prolonged periods sitting at a desk and working on a computer. The employee is regularly required to stand; walk; sit; handle objects, tools, or controls; reach with hands and arms; climb stairs; communicate with coworkers. The employee must carry, lift, or move objects up to 15 pounds. Position Type/Expected Hours of Work This is a full-time position. Days and hours of work are subject to change and may rotate. Needs of the business may dictate long hours and weekend work during high-demand periods. Minimum Qualifications • Excellent verbal and written communication skills • Excellent interpersonal and customer service skills • Proficient in Microsoft Office Suite • Excellent organizational skills and attention to detail • Basic understanding of clerical procedures and systems such as recordkeeping and filing • Ability to balance multiple tasks in a fast-paced environment • Ability to work independently and within in a team dynamic Preferred Qualifications • Experience with an audio-visual rental Inventory software system, such as Rental Tracker Pro • Prior experience in the audio-visual industry Education and Experience • Any combination of education, experience, and training equivalent to graduation from high school or a GED • At least 1 year of experience in an administrative role Physical Requirements • Prolonged periods sitting at a desk and working on a computer • Must be able to lift to 15 pounds at times Other Duties This job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.