• Research and manage small business certification applications (e.g., SBE/SBC), including gathering documents, completing forms, and tracking status. • Research grant opportunities, prepare and organize grant applications, and track approvals and deadlines. • Source and vet freelance grant writers for the owner to review. • Support recruitment of experienced house cleaners, including posting openings, screening applicants, and following up with past or declined candidates for future openings. • Conduct follow-ups across the business, including client check-ins, candidate follow-ups, and pending opportunities. • Maintain and update client, job, and scheduling records in Housecall Pro. • Handle light inbox management, including flagging priority items and drafting responses. • Organize and maintain business paperwork, files, and records. • Identify and track new business opportunities to ensure nothing falls through the cracks. • Complete research and administrative projects as assigned by the owner.