MC Outdoor Guest Experience Ambassador
SNOW PARTNERS LLC · snowpartners.com
VernonOn-siteEntry level
Subscribers got this job on 14 October 2026.
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The job in short
Outdoor guest arrival assistant at a ski and mountain resort (parking, ticket scanning, lift pass validation, grounds cleanliness).
Details
- Found
- 13 d ago · posted 2026-10-13
- Location as listed
- Vernon, NJ, USA
- Role
- Service (other)
- Source
- The company’s own careers site
Full description
Job Details: Job Location: Mountain Creek - Vernon, NJ, Salary Range: $16.00 - $16.00Hourly, Outdoor Guest Experience Ambassador – Mountain Creek
Location: Vernon, NJ Reporting to: Guest Experience Manager
SNOW Partners Mission Statement:
“To Enhance the Lives of our Team, Guests and Partners by Building Lasting Connections.”
About Mountain Creek:
Mountain Creek, a four-season resort, offering skiing/snowboarding, bike park, waterpark, weddings, mountain coaster, restaurants and lodge.
How the Guest Experience Ambassador works with the Team:
As the first point of contact with guest arrivals, the Outdoor Guest Experience Ambassador will provide information that assists guests with an unforgettable experience at the resort. The Ambassador will assist with many facets of the guest experience to include, parking, encoding ticket purchases, validating passes at lifts, assisting guests through the self guided Terrain Based Learning Experience, and cleanliness of resort grounds.
Team Member Responsibilities:
Be an accurate and reliable source of information for our Guests
Assist with the guest arrival including parking and accessing amenities. Scan online ticket purchases and encode media for access to rentals, tickets, etc.
Monitor TBL and assist guests through the self guided experience
Validate tickets, cards, passes at entry points/lift bases
Acknowledging and advocating for our guests needs as it pertains to their experience with the resort
Enforce and follow safety procedures for the team and our guests
Focus on resort cleanliness and appearance standards including, but not limited to emptying waste containers, sanitization of touch points, and garbage removal from resort grounds.
Perform other duties as assigned by Manager
Team Member Qualifications:
A positive attitude and a commitment to great service
Ability to stand for long periods of time
Must be 16 or older
Prior customer service or teaching experience an asset
Ability to work outdoors in the ever-changing seasonal climate of NJ
Must be able to work a flexible schedule including weekends and holiday
Qualifications:
Service (other) jobs in the United States · All SNOW PARTNERS LLC jobs · Entry-level jobs in Vernon, New Jersey