Our clients are seeking a highly professional Administrative Professional to support leadership operations and deliver exceptional visitor experiences. This role serves as a key point of contact for executives, employees, and external visitors while managing complex administrative workflows and coordinating tours and events. The ideal candidate is detail-oriented, service-driven, and thrives in a fast-paced, customer-focused environment. This position requires discretion, strong organizational skills, and the ability to manage multiple priorities independently. Apply now! Work Model: • On-Site What You Will Do: • Perform a full range of confidential and complex administrative duties in support of managers or functional leaders • Facilitate workflow through leadership offices by prioritizing and routing requests, correspondence, and assignments • Manage calendars, schedule meetings, coordinate travel, and arrange meeting logistics and amenities • Prepare reports, correspondence, presentations, and documents for leadership review and signature • Gather, analyze, and summarize sensitive or confidential data from multiple sources • Maintain databases, systems, records, and files with a high degree of accuracy • Research, resolve, and respond to internal and external inquiries; escalate issues as appropriate • Organize and track projects, correspondence, and follow-up items on behalf of leadership • Welcome visitors, provide orientation, and ensure safety and PPE compliance • Deliver high-quality visitor experiences focused on professionalism, safety, and customer satisfaction • Address visitor inquiries and resolve issues promptly • Train and support tour guides and assist with the continuous improvement of tour processes • Provide call-center style customer service support as needed What You Will Need to Be Successful: • Associate’s or bachelor’s degree in business, hospitality, communications, or related field, or equivalent experience • 1-3+ years of experience in administrative support, customer service, or visitor services • Exceptional organizational skills and attention to detail • Ability to manage multiple priorities and work independently • Strong written, verbal, and interpersonal communication skills • Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) • Experience with event coordination, visitor services, or hospitality environments • Experience in a manufacturing or corporate environment • Familiarity with reporting tools or dashboards (Power BI a plus) Benefits Overview: • 401k • Major health insurances • Employee Stock Ownership Plan (ESOP) • Click here for a complete list of benefits Interested and qualified candidates can contact Joye Moore at (319) 449-15200 or email [email protected].