Job Summary Performs and provides administrative support services such as scheduling appointments, tests, admissions and procedures as needed. Preparing correspondence and manuscripts, scheduling meetings, maintaining records & files, and conducting special projects as assigned by Physician and Leader. Job Specific Duties • Answers and screens calls for Physician(s) and Leader regarding patients, medical results, pharmacy prescriptions, and refills in a professional manner. Takes messages as needed. • Assists Physician(s) and Leader in filling out credentialing applications, medical license requirements, and current memberships. • Maintains a log of Physicians’ Continuing Medical Education credits, all associated expenses, and teaching hours. • Checks documentation being submitted for Physician's attention to ascertain all relevant data, files, signatures, etc. are included. • Coordinates and schedules surgeries, procedures, and diagnostic testing for patients. Obtains authorizations and follow-up on pending requests in order to meet patient needs. • Gathers data for general information purposes or special reports, contacting other employees, departments, agencies, and individuals for additional documents and/or reports as necessary. • Prepares medical reports and/or documents for Leader's or Physician's approval. • Makes appointments and maintains calendar, recording such items as medical conferences, rounds, schedules, consultation requests, etc. • Acts as liaison between employees, agencies, and other physician practices. • Orders medical and office supplies. Responsible for equipment and repairs. • Processes all travel applications and makes travel arrangements including hotel reservations. • Transcribes letters, memoranda, medical examinations, clinical referrals, case summaries, initial workups, consent forms, laboratory reports and/or research summaries. • Prepares PowerPoint presentations for meetings and forums. Prepares and maintains medical records and documents such as abstracts and medical case histories. Minimum Job Requirements • 2 years of customer service experience in an office setting or similar environment Knowledge, Skills, and Abilities • High school education or equivalent preferred. • 2 years of administrative experience and/or physician office experience preferred. • Bilingual: English/Spanish highly preferred. • Knowledge of grammar, punctuation, spelling, and business related writing skills. • Knowledge of medical terminology. • Knowledge of office equipment and system programs including Microsoft Word, Excel, PowerPoint and Internet. • Able to organize and compose general business communication for review and signature. • Ability to represent department/function in a professional, courteous, and efficient manner