Description About is Founded in 1890 and family-run for five generations, Floors Etc is one of the area’s most trusted names in flooring. We combine product expertise with quality installation for homeowners and builders, and we’re growing. We’re looking for an organized, people-friendly administrator to join our sales team. About the role You’ll be the right hand to one of our Senior Sales Representatives, handling the paperwork, scheduling, and customer follow-up behind their residential accounts so they can spend their time selling. It’s a great fit for someone who loves keeping things running smoothly and wants to learn the flooring business. What you'll do • Manage paperwork and enter jobs and services into our system • Prepare work packets for installers • Create change orders and process returns • Print job schedule reports and coordinate with accounting on COD invoices • Keep the sales pipeline organized and help with day-to-day processes • Help resolve customer concerns on assigned accounts • Support coworkers with company software and basic computer issues • Help develop tools and procedures that make our work more efficient • Build relationships with current and prospective customers Requirements What you bring • 1–2+ years of administrative, office, or customer service experience • Comfortable with Microsoft Office, especially Excel and Outlook • Strong organization and attention to detail • Friendly, professional communication with customers and coworkers • Flooring, construction, interior design or home improvement experience • Experience with flooring or construction software • High school diploma or equivalent What we offer • Competitive salary • Health, dental, vision • 401(k) with match • Paid time off and holidays • Training and room to grow