Overview The Provinces Dental is looking for an experienced Front Office Administrative Assistant to join our growing team in Chandler, AZ! We’re proud to have a supportive, organized practice where teamwork, exceptional patient care, and a positive experience come first. If you’re personable, detail-oriented, and confident managing a busy dental schedule while helping patients navigate their treatment and financial options, we’d love to meet you! Schedule • Full-time, 4 days per week • Monday through Friday availability • Two Saturdays per month Pay & Benefits • $23-$25 per hour, based on experience • Medical, dental, vision, and life insurance • PTO and paid holidays • 401(k) options • Supportive, team-oriented work environment What You’ll Do • Manage patient scheduling for treatment, recare, and follow-up appointments • Maintain a productive and efficiently filled schedule • Review and contact patients regarding unscheduled treatment and appointments • Present treatment plans, including insurance benefits, estimated out-of-pocket costs, and financial arrangements • Collect patient payments for treatment • Assist with patient check-in and check-out as needed • Confirm upcoming appointments and review scheduling needs • Submit insurance claims and pre-authorizations when needed and assist with follow-up • Coordinate communication with patients, specialists, and other dental offices • Assist patients with prescription coordination, specialist follow-up, and post-treatment questions • Provide a welcoming, professional experience for every patient What We’re Looking For • 3+ years of dental front office experience required • Strong dental scheduling and treatment coordination experience • Knowledge of dental procedures with the ability to clearly explain treatment to patients • Understanding of PPO insurance plans and dental benefits • Comfortable discussing financial arrangements and collecting payments • Dentrix experience • Excellent communication, telephone, and interpersonal skills • Organized, proactive, and able to thrive in a fast-paced environment • Positive leadership qualities and a team-first attitude • Bilingual in Spanish is a plus INDHRFO03