Admin Assistant requires: • Ability to troubleshoot issues to minimize delays in meeting deadlines • Working knowledge of and ability to operate various information technology equipment; such as computers, printers, scanners and photocopiers • Working knowledge of and experience with basic computer programs (e.g. Word, Excel, and Outlook) • Working knowledge of or ability to learn specialized computer programs (e.g. iQIES) and other software applications utilized within the Division • Ability to maintain confidentiality of Division documents (e.g. surveys, complaint information, medical records) • Working knowledge of or ability to learn survey forms as relates to survey packets • Basic knowledge of agency program terminology and computer language • Working knowledge of secretarial/clerical procedures used in performing standardized office duties • Ability to prepare standardized correspondence and reports Duties: • Enter data • Save final survey reports(survey report with approved plan of correction) with the appropriate naming conventions to the proper survey events in database