Sargent Electric is a leading specialty contractor focused on electrical, instrumentation, wireless, utility, and low voltage systems. Founded in Pittsburgh in 1907, we operate from 8 locations across the Midwest, Mid-Atlantic and Northeast, delivering projects nationwide for our strategic customers. We support the breadth of client needs — from routine 24/7 service and emergency restoration to their largest and most complex projects. Our proven safety record, technical depth, and longstanding client relationships have made us a partner of choice for Fortune 500 companies, leading general contractors, and EPC contractors. We are seeking a SPECIAL PROJECTS ADMINISTATIVE ASSISTANT based out of our Pittsburgh, PA office. WHAT YOU’LL DO: • Coordinate and dispatch service technicians, ensuring efficient scheduling and timely response to customer service requests. • Serve as a primary point of contact for incoming service calls, customer inquiries, and requests for support. • Provide administrative and project coordination support to Service and Special Project Managers, including preparing submittals, correspondence, reports, and other project documentation using Sargent's ERP and project management systems. • Create, maintain, and close project records, ensuring accurate job setup, documentation, and project closeout activities. • Organize and maintain project files, including contracts, drawings, permits, correspondence, photos, and other project-related documents. • Assist with customer billings, invoice processing, and accounts receivable collections under the guidance of the Service Business Manager. • Facilitate communication and information flow between project managers, field personnel, customers, vendors, and other stakeholders. • Assist with pre-bid and proposal preparation activities, including compiling required documentation and supporting materials. • Schedule meetings and coordinate calendars, agendas, and meeting logistics as needed. • Provide general administrative support, including data entry, filing, recordkeeping, and preparation of routine reports. • Perform additional duties and responsibilities as assigned by Sargent Electric management. WHAT YOU’LL BRING: • High school diploma or equivalent. • Professional, customer-focused demeanor with exceptional interpersonal skills and the ability to build positive working relationships with customers, field personnel, vendors, and internal stakeholders. • Demonstrated ability to provide exceptional customer service while handling service calls, responding to inquiries, and maintaining professionalism in a fast-paced, deadline-driven environment. • Demonstrated ability to manage multiple priorities, adapt to changing demands, and maintain productivity despite frequent interruptions. • Excellent organizational skills with a strong attention to detail and commitment to accuracy. • Advanced proficiency in Microsoft Office applications, including Excel and Word. PREFERRED EXPERIENCE: • Previous experience in a similar role within the contracting construction industry. • Knowledge of Viewpoint Vista and or the ability to learn and use Sargent’s ERP system WHY JOIN SARGENT ELECTRIC? • Established, growing company with a strong industry reputation • Collaborative, team-driven environment • Flexible work options available • Competitive compensation based on experience • Great benefits package • Paid parking EQUAL OPPORTUNITY EMPLOYER Sargent Electric Company is committed to providing equal employment opportunities to all qualified individuals in accordance with applicable federal, state, and local laws.