Position Summary: Performs administrative and business tasks for the program/department, in addition to general clerical office duties. Principal Responsibilities: • Answers and screens telephone calls; provides basic information to callers and routes calls to appropriate staff. • Receives incoming mail and routes to appropriate staff. Prepares outgoing mail and ensures proper delivery. • Maintains inventory and orders office supplies as needed. Works with Facilities Management Department to ensure that proper inventory control and ordering protocols are followed. • Maintains departmental filing systems. Files correspondence and other records. • Maintains and updates client mailing list; creates labels and facilitates mailings to clients and others. • Assists in the preparation of monthly service summary and statistical reports, and other required documentation, according to departmental standards. • Greets visitors, ascertains nature of business, and directs visitors to appropriate staff member. • Assists with Department/Division with submission of check requests and invoices, including staff reimbursement for travel expenses. • Makes copies of correspondence or other printed material, scans documents and transmits faxes related to department activities. • Assists with data entry in electronic client record keeping system. • Prepares confidential reports, correspondence and other materials for Department/Division director. • Assists with coordination of client transportation to social programs and events. • Performs other related duties as required or assigned. • Adheres to organization’s standards by completing annual mandatory trainings in a timely manner on topics including – but not limited to – Sexual Harassment Prevention Training, IT Security Awareness, Compliance, OSHA, HIPAA and any other training the organization may deem necessary in regards to regulatory compliance or good business practices. • Adheres to the organization’s policy in regards to absenteeism and appearance Salary Range : $20 - $23 per hour commensurate with experience. Job Competencies & Minimum Qualifications: • Associate’s degree (A.A.) or two-years of college or technical school or high school diploma with related experience. • Two years related experience or equivalent combination of education and experience • Experience in working with seniors preferred • Computer knowledge is a must. Must be proficient in Word, XL and PowerPoint • Problem solving abilities while multi-tasking; ability to exercise sound judgment • Excellent verbal and written communication skills • Excellent customer service and organizational skills Working Conditions/Physical Demand: • Business office environment with phone and computer use. • Must frequently lift and/or move up to 25 pounds and occasionally lift and /or move up to 100 pounds.